Campaign Management
Sophisticated marketing practices are increasingly required whether competing in a saturated marketplace or establishing customer base with a new product or service. Direct marketers must be able to:
- Develop and execute direct marketing strategy to acquire, retain and develop loyal customers
- Identify, analyze and segment prospects and customers along more dimensions
- Capture interest and manage communication preferences
- Provide more relevant and consistent messaging
- Track contact history
- Measure response, revenue and profit
- Provide customer insight and guidance throughout the organization
We help clients develop and deploy campaign management solutions to perform closed-loop, multi-channel, multi-wave marketing interactions that improve customer relationships and produce favorable business outcomes.
Argos provides expertise in delivering systems that leverage the full range of campaign management functionality including:
- Customer intelligence and segmentation based on:
- Geographic, demographic, transactional and behavioral variables
- Statistical model scores indicating churn, risk, response propensity and projected profitability
- Consumer and corporate householding
- Channel integration
- Development, execution and analysis of test and learn processes to determine:
- Champion/challenger offers
- A/B creative tests
- Customer profile and population clustering
- Promotional offers management and ROI optimization
- Lights-out and event triggered campaigns
- Direct and inferred response measurement and analysis
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